FAQs
Please see answers to common questions about our services and feel free to reach out if you have additional questions!
1
What days are you open?
We take appointments Monday through Friday and are closed on Saturdays and Sundays unless there is a specific requirement for weekend work.
2
When will my media be returned?
Photos, virtual tours, and videos are all returned next day by 5PM. Some media such as floor plans, virtual staging, and InfoPanos are returned within 3 days of your shoot as they require additional editing.
3
Who will take the photos?
We have a team of 4 photographers available to take pictures and video tours. Note that you can request a photographer when checking out, but due to schedules we may need to substitute a photographer if needed.
4
When do I pay?
Payment is generally due on receipt of the photos. You will receive an email with your pictures and can preview those pictures before you download them. In order to download you must pay your invoice, at which time the download links will become available.
Let's Work Together
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